Force quit the app, then open it again
Thanks for making the app. I’m giving 3/5 stars because on a podcast like Joe Rogan that’s 3 hrs long, we need better UI for managing moving around the audio. For example, if I stop and continue to listen somewhere and wish to resume, I’m lost trying to guess even if I know I want to resume at 2 hours and 22 minutes. A few days ago Spotify made a fu move and disabled Spotify playlists exporters. If you ever thought about switching streaming services or just making a backup of your playlists, this may be the last call.
- iPhone, iPad, iPod touch: Force the app to close.
- Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
- Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).
Restart your device
Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.
Check for updates
Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.
- iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
- Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.
Reinstall the app
- iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
- Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
- Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.
Contact the app developer
If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.
Learn more
- Get help with unfamiliar charges and in-app purchases.
- If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
- Get help with audio, video, or power on Apple TV.
2007
The iPhone launches
And there’s no question it was a game changer. At first, Apple does not allow outside apps. But they soon realize that this approach is a non-starter if they want to sell more and more phones and really excite users.
2008
And then comes the App Store
Apple decides to open up the App Store to outside app developers and lures them in by the hundreds. They ask users – want to order a pizza, find your nearest florist, or look up how to do the Soulja Boy dance? “There’s an app for that.” Spotify app versions.
2008
Apple Watch Spotify App Frozen
Hello world! Spotify launches
Spotify launches on desktop at the end of 2008, bringing music streaming to the masses.
2008
Spotify is available on the App Store
It wasn’t long before we launched the Spotify iPhone app, giving our fans all the world’s music — wherever and whenever they wanted.
2010-2011
Apple starts changing its App Store Guidelines
When Apple introduced the Guidelines we thought, “Yep. Makes total sense to have rules for security, safety, privacy, and quality.” But Apple not only has unilaterally changed the rules themselves time and again, but also frequently decides to interpret (and re-interpret) them in ways to disadvantage rivals like us. So those totally legit things we did which were fully in compliance just a few months ago? Now apparently not so much.
2011 (Feb)
Apple eliminates payment system choice and imposes a 30% fee on content-based apps like Spotify..But at the same time, Apple prohibits us from showing customers how to upgrade any other way
For Spotify to use Apple’s billing system (IAP) — giving our fans the opportunity to upgrade to Premium — Spotify and others now have to pay 30% of any subscription fees. Apple now prohibits buttons or links to any other external ways to pay. This is the first of many moves from Apple that would make it harder and harder for our fans to upgrade to Premium.
2011
We deem the 30% charge as too expensive for our fans and our business
https://getmyrenew796.weebly.com/blog/spotify-music-v830681-beta-mod-apk. We elect not to use IAP for a bunch of reasons, including the fact that giving up 30% was too much for us to keep our prices low for our fans. Unfortunately, the end result is that you can no longer upgrade to Premium through the app.
2011 (Oct)
Siri launches on the iPhone, but won’t play Spotify
“Siri can you play that awesome Spotify playlist?” Siri says no.
2011-2014
For the next three years, we continue to face intense pressure from Apple to adopt their payment system
From 2011 to 2014, Apple puts us under constant pressure to adopt IAP.
2014 (June)
So, we give IAP a try. That means we are now charged Apple's 30% tax and sadly have to increase our price for our fans
Our users will finally be able to buy a Premium subscription directly through our iOS app. But it also means we have to raise our prices to €12.99 a month. And you guys were rightly not very happy about this.
2015 (Apr)
Us: 'Hey Apple, we love your watch; can we make an app for that?' Them: 'nah'
When Apple launches their new Apple Watch, they dismiss our proposals and won’t work with us to develop an app for it. However, they allow other apps to be on it.
2015 (June)
Apple Music launches at a price all too familiar to Spotify
Late to the streaming party, Apple buys Beats, rebrands it, and then launches Apple Music. Because Apple Music doesn’t have to pay the 30% IAP charge, they are able to hugely undercut us and charge €9.99. To our fans, this just looked like we were ripping you off.
2016 (May)
We opt out of Apple's payment system and the artificially uncompetitive price we had to charge for using it
Spotify upgrade to family 3 free months. Because we turn off IAP, it means you can no longer upgrade to Premium through the App Store *sigh*.
2016 (May)
Apple starts an intensified pattern of Spotify app rejections - and threatens to remove us from the App Store
Now that Apple has Apple Music, rejections of the Spotify app start becoming more and more common, and they even go as far as threatening to remove us from the App Store. Those rejections seem to coincide with our promotional campaign seasons.
2016 (June)
Apple tightens the App Store Guidelines..again
While we haven’t been able to include any buttons or external links to pages containing product info, discounts, promotions, etc. (even if they don’t link directly to a payment system!) since Feb. 2011, this time a “call to action” restriction is added.
2016 (Sep)
Apple rejects Spotify's proposal for an Apple Watch app yet again
We submit a new proposal for a streaming app directly on the Apple Watch. Apple declines.
2016-2017
Apple continues to make more frequent, unexpected and unjustified rejections of our app updates
Now just having a “Learn More” button is enough to upset the Apple cart even though this is the first time we’ve heard of such a rule. All we can do is focus on ensuring compliance, but that’s not easy when the definitions of what we can and can’t do change from one day to the next.
2017 (June)
App Store Guidelines are tightened once again
This app update means that rival apps have to agree not to “directly or indirectly target iOS users to use a purchasing method other than IAP or discourage the use of IAP.”
2017 (Sep)
Apple continues to create obstacles around the Apple Watch
With WatchOS 4, Apple continues to make it challenging for us to deliver a workable streaming solution for the Apple Watch.
2017 (Nov)
Apple rejects Spotify's app again
This time, we are rejected because of a campaign that makes reference to a Spotify Premium promotion (“get 3 months now for €0.99”), despite only directing users to a landing page with no info on where or how to purchase Premium (which Apple had allowed only a few months prior). In fact, Apple’s chief lawyer told us a year earlier that such a landing page was OK, but that didn’t stop the App Store from blocking our app for this reason.
2018 (Feb)
Apple HomePod launches without Spotify support
Apple launches HomePod – the smart speaker that, like Siri, will do loads of cool stuff in response to voice commands. Well, lots of cool stuff except playing music through Spotify. Apple welcomes other apps to play on it, but until recently shut the door on competitive music streaming apps like Spotify.
2018 (May)
Apple rejects Spotify's app yet again
Rejected this time because we showed the word “Free” in Spotify’s app screenshots on the App Store. And apparently that’s prohibited…?!
2018 (July)
And the rejections keep on coming!
At this point, it’s hard to know how Apple will interpret anything that we do. This time, the phrase “Get in, Get Premium” is prohibited.
2018 (Sep)
Apple finally allows enhanced functionality for the Spotify app on the Apple Watch
With Watch OS 5, Apple allowed the Spotify team to start developing offline functionality.
Update (Oct. 2020): Spotify has rolled out streaming capabilities on the Apple Watch.
2019 (Feb)
Apple Music disregards its own rules
Apple Music sends the very type of promotional push notifications that it forbids its rivals to send.
2019 (Feb)
Next up on Apple's restriction list -- podcast recommendations
So we announce two podcast acquisitions we are super excited about, and all of a sudden Apple arbitrarily decides to prohibit use of its API to recommend podcasts to users.
2019 (March)
Spotify asks the European Commission to ensure a level playing field
When competition is fair, consumers and companies win.
2019 (OCT) / 2020 (APR)
Apple FINALLY announces that it will allow Siri integration on certain devices
Apple, for the first time (and after years of unavailability), will allow Siri integration with Spotify, letting users on certain devices with iOS 13 control Spotify using their voice. However, you still can’t choose Spotify as the default music player. And unless you mention our name (“I want to play [X] on Spotify”), every time you give a command to play audio, Siri will default to Apple Music and so will your Apple device.
2020 June
Running Watch Spotify
The European Commission launches a formal investigation into Apple
Galaxy Watch Spotify App
A key development not only for Spotify, but also for consumers and the many other companies around the world that are being disadvantaged by Apple’s anti-competitive behavior.